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Last Updated: 7/15/2025
This Privacy Policy describes how personal information is collected, used, and disclosed when you download and use the Operation Cousins LLC d/b/a ZaZu Mediterranean Street Food (“ZaZu”) Mobile App (the “App”), and the choices and rights you have to protect your personal information collected via the App.
Operation Cousins LLC d/b/a ZaZu Mediterranean Street Food (“ZaZu”) is responsible for the personal information collected when you use the App. The App uses technology provided by Toast, Inc. (“Toast”).
To learn more about Toast’s privacy practices, please visit Toast’s Privacy Statement at
Personal Information Collected Via the App
The App collects the following categories of personal information. You may submit your name, email, phone number, and address to the
- Contact information
- Orders and order history. The App collects and retains the orders you place via the App, including the items you order, date and time of the order, order amounts, delivery locations, tips, order frequency, favorite restaurant locations or menu items, and any preferences or selections you submit with your order.
- Payment information. You can enter your payment card information, including the card number, security code, and expiration date, or provide alternative payment methods (such as Apple Pay or Google Pay).
- Precise location. If you choose to enable it, the App will collect your precise location information to provide you with certain location-enabled features, such as displaying and alerting you to nearby restaurants and providing live map views. You can disable precise location at any time through your device settings.
- Rewards program and gift cards. If you participate in ZaZu’s rewards program or any other reward program supported by ZaZu or the App, the App collects information about your rewards program status[, including your points balance and redemptions. The App also collects information about any gift cards you receive or send, including the value of the card and balances.
- Device and usage information. The App automatically logs information about you, your mobile device, and your interactions with the app over time. This includes: device information, such as your device type, browser type, IP address, device identifiers, language settings, carrier, and general location information; and usage information, such as screens you viewed, how long you spent on a page, browsing history, and access times, and page clicks, page scrolls, and page element interactions. The App also sends crash reports in the event of an error for analysis and troubleshooting purposes.
How Your Personal Information is Used.
ZaZu may use your personal information for the following purposes:
- To provide the App and any features you use. This includes authenticating your access to the
App: administering your account, allowing you to place orders, and remembering your preferences. processing transactions; and providing any features that you use within the App, such as location-enabled features and access to loyalty program benefits. - To personalize your experience in the App and provide recommendations. This includes personalizing the items displayed in the App and recommending restaurant locations and menu items that may interest you, based on your past orders and preferences. The App may also send you notifications of locations or items that may interest you. You can control notifications in your device or App settings.
- Troubleshooting and App improvement. Your information may be used to analyze the performance of the App, identify and correct errors, and develop and improve App features and functionality. Your information may also be aggregated with that of other users or anonymized to create statistics or for other lawful business purposes, including analytics, forecasting, and strategic planning.
ZaZu may also use personal information collected through the App for the following purposes:
- To analyze users’ selections and preferences in order to improve ZaZu’s offerings, identify opportunities for growth, and conduct market research;
- To send you marketing communications outside the App (including by email, text message or other channels) and to advertise to you and others with similar interests on third-party
websites and platforms; and - For compliance and protection, including to enforce any Applicable terms and conditions,
comply with legal obligations, defend against legal claims or disputes, protect the security and integrity of the App, and identify and investigate fraudulent, harmful, unauthorized, unethical or illegal activity.
These uses outside the App are just examples and may not reflect all the ways ZaZu uses personal information outside the App. To learn more, please contact ZaZu directly.
How Your Information Is Shared
Personal information collected via the App may be shared as follows:
● Sharing with Toast. Because the App is operated by Toast, any information you provide via the
App, or that ZaZu inputs to the App, may be hosted and stored by
Toast on ZaZu’s behalf.
● Service providers. The App relies on other service providers that are needed to administer and
support the App and its features, including hosting services, communications, data, and cyber
security services, payment processing services, identity verification, fraud detection, investigation and prevention services, and customer relationship management systems.
● Sharing initiated by ZaZu. The App may share information with
partners selected by ZaZu, such as delivery services and loyalty
programs offered by third parties. ZaZu may also share information
with advertising partners, including via pixels and similar technologies, to allow ZaZu to advertise to you and others with similar interests on third-party
websites and platforms.
● Authorities and others. Your personal information may be shared with law enforcement,
government authorities, and private parties, where required by law or necessary or Appropriate
to protect legal rights or the security or integrity of the App.
Your Privacy Choices
Within your App settings, you have the following choices regarding your personal information:
● Access, change your account information. You may access your personal information through
your account on the App. You can also correct account information that is out of date or
inaccurate.
● Delete your account. To delete your account, follow the instructions within the App settings
page.
● Additional rights and choices. To disable third-party advertising pixels and similar technologies,
visit the privacy page in your App settings. ZaZu may offer additional choices and allow you to exercise any rights accorded to you under Applicable laws. For more information, please contact ZaZu directly.
Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online
services that you visit. The App does not respond to “Do Not Track” signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.
Changes to This Privacy Policy
This Privacy Policy may be modified at any time. You will be notified of any material changes to the Privacy Policy in accordance with Applicable laws.
Contact Us
For any questions about the privacy practices described in this Privacy Policy, please contact ZaZu at: info@eatzazu.com